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PRONTOTECH

Our Founder Story

Our founder’s story

From one small-business project to a trusted local IT company

How Ernesto Felixovich Ramirez turned a love of technology and a commitment to helping small businesses into Pronto Tech.

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150+ small businesses served20+ years of experienceLocal VA, MD and DC team

From Cuba to Northern Virginia

A business that began by helping one small company

Ernesto Felixovich Ramirez arrived in the United States from Cuba more than 20 years ago with $100, a love for technology and the determination to build a new future.

After working toward a software engineering career, Ernesto was laid off during the dot-com crash. While job hunting, a friend asked him to set up ten computers, a firewall and a T1 line for a small business. The project led to more referrals and eventually to Pronto Tech.

  • Built around small business
    Practical technology solutions shaped by business needs and budgets.
  • Rooted in the DMV
    Local support for healthcare, construction, accounting and government contracting organizations.
  • Trust earned monthly
    Clear pricing and no long-term service contracts.

The promise has stayed the same

Clear communication and dependable follow-through

Technology has moved from office servers to cloud platforms, remote work and constant cybersecurity threats. Pronto Tech’s purpose remains simple: help local businesses use technology safely and productively without making IT harder than it needs to be.

Explain it clearly

Business owners deserve to understand the risks, choices and costs.

Show up

Remote support is fast, and a local technician is available when the work requires someone on-site.

Protect the business

Backups, cybersecurity and responsible system management are part of everyday IT care.

“Ernesto has earned my trust to solve our problems quickly. He has a friendly can-do attitude. I highly recommend him.”Dr. Tod Davis, Virginia Vision Therapy Center

A useful conversation, not a sales pitch

Tell us what you need technology to do better.

We will listen, explain the priorities clearly and recommend a practical next step.